This is the Whitecaps London privacy policy, which also applies to this site.
Privacy Policy
Acceptance of this Privacy Policy is mandatory at registration. Whitecaps London adheres to strict data security and provincial standards to protect the confidentiality and safety of our players and families.
Effective Date: April 6, 2026
At Whitecaps London, we are committed to protecting the privacy of our players, families, and staff. This policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information necessary to manage club operations and ensure player safety, including:
- Contact Data: Names, addresses, phone numbers, and email addresses.
- Player Data: Dates of birth, gender, and jersey sizes.
- Health Information: Allergies, medical conditions, and emergency contact details to ensure safety during play.
- Financial Data: Payment information for registration fees (processed via secure third-party gateways).
- Media: Photos and videos of players for training, scouting, or promotional use (subject to your consent).
2. How We Use Your Information
Your data is used strictly for club-related purposes:
- Registering players with Ontario Soccer and Canada Soccer.
- Communicating schedules, club updates, and newsletter content.
- If you use the OPDL trial enquiry form on opdl.whitecapslondon.ca, we email you about OPDL trials only. That form does not add you to a newsletter.
- Facilitating team management and networking through club-specific apps and platforms.
- Ensuring coaches have vital health information for on-field emergencies.
3. Disclosure of Information
We do not sell your data. Information is only shared with:
- Governing bodies (Ontario Soccer/Canada Soccer) for insurance and sanctioning.
- League administrators and tournament organizers.
- Third-party service providers (payment processors, team management software) who are contractually bound to protect your data.
4. Data Security
We employ industry-standard security measures to protect against unauthorized access, alteration, or disclosure of your personal information. Access is restricted to authorized personnel who require the data to perform their roles.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate data.
- Withdraw consent for media usage or newsletter subscriptions at any time.
6. Contact Us
For questions regarding this policy or your data, please contact our Privacy Officer at:
Email: info@whitecapslondon.ca
Address: 295 Rectory St, London, Ontario